Frequently Asked Questions
At Sibu Skin & Beauty, we want you to feel confident and prepared for every appointment. Here are answers to our most common questions. If you don’t see yours here, please reach out — we’re always happy to help.
Tanning FAQs
How long should I leave my tan on before rinsing?
Rinse after 1 hour for Ultra Dark, or 2 hours for other shades. This is only your first rinse — your colour will continue to develop over 6–8 hours for a flawless, natural finish.
What happens if I shower too soon?
Your tan may not develop fully, leaving you lighter than expected. Always wait the advised time before rinsing.
What if I get a crease in my tan (from a seatbelt, clothing, or lifting my arms)?
Minor creases can often be gently blended at home. Keep skin hydrated and avoid tight clothing for the first 24 hours.
Why should I shave or wax 24 hours before my tan?
Shaving too close to your appointment can leave the skin sensitive and pores open, which may affect how evenly the tan develops. 24 hours gives your skin time to settle.
Can I exfoliate on the day of my tan?
It’s best to exfoliate the day before. Exfoliating on the day can make skin more sensitive and create uneven absorption.
What if it rains after my tan?
Rain or water can cause streaking while your tan is developing. If rain is likely, bring loose clothing and an umbrella to protect your fresh glow.
💅 Nail FAQs
Do you charge for nail art per nail or per hand?
Our basic nail art pricing covers simple accents that can be completed within your booked service. More detailed designs (like French or custom nail art) require extra time and are charged accordingly.
How much time should I allow for nail art?
Basic nail art fits into your booked service time. For French or detailed designs, extra time is required — please share your inspiration via Instagram, Facebook, or email before your appointment so we can book the right slot.
What if I have gel or product from another salon?
We may need extra time for safe removal, and additional costs can apply. Please let us know when booking so we can allow enough time.
📅 Booking & Policy FAQs
What is your cancellation policy?
We kindly ask for at least 24 hours’ notice to reschedule or cancel. Late cancellations or no-shows may result in a fee as outlined in our Terms & Conditions.
Do you require a deposit?
Yes — some treatments and new client bookings require a deposit or card capture to secure your appointment. This helps us manage our schedule fairly for all clients.
Where can I find aftercare instructions?
Full aftercare guidelines are available on our Aftercare page and are provided at your appointment. Following them will help you achieve the best results from your treatment.