Privacy & Communications Policy

At Sibu Skin & Beauty, your privacy matters. This policy explains how we collect, use, and protect your personal information, and how we communicate with you about your appointments, treatments, and special offers.

Information We Collect

We may collect your name, contact details, date of birth, health information (for treatment safety), and payment details when you book or receive a service.

How We Use Your Information

• To manage bookings, payments, and treatment notes

• To provide safe, customised treatments

• To send appointment reminders, confirmations, and follow-up care

• To share exclusive offers, updates, and news if you’ve chosen to receive them

Messaging & Communications

By booking with us, you consent to receiving SMS and/or email reminders for your appointments.

We may also send you promotional messages and salon updates from time to time. You can unsubscribe at any time by following the link in an email or replying STOP to SMS.

Protecting Your Privacy

We store your information securely within our booking system and only use it for the purposes listed above. We do not sell or share your details with third parties, except where legally required or necessary for payment processing.

Your Rights

You may request access to your personal information, ask us to correct errors, or update your communication preferences at any time by contacting us directly.